Employee Spotlight: Janice Middleton
Janice Middleton, RN, worked as a nurse for years. Now, she works in business operations in the pre-certification department at Hattiesburg Clinic.
“This side [business operations] is so different than being a floor nurse,” Middleton said. “Instead of distributing meds or administering IVs, I’m on the phone with insurance companies and filling out forms most of the day. I like that it’s different though, because I get to learn something new.”
Before joining Hattiesburg Clinic, Middleton, a native of Laurel, Mississippi, worked as an LPN for the Ellisville state school and at the South Central Regional Medical Center in Laurel. She has worked in orthopedics, med-surg, and infection control.
Middleton joined the business operations team at Hattiesburg Clinic in 2015. Her department is responsible for getting insurance approvals for patients who need surgery or some type of procedure.
“We pre-certify and get authorizations for all the procedures and surgeries that the providers order,” Middleton said. “We have to justify to the insurance why the procedure has to be done.”
Middleton works mostly with the physical medicine, pain management, and dermatology departments.
“We’re always busy. We don’t have a lot of downtime, so the time goes by quickly,” Middleton said.
When she’s not working on getting insurance approvals, Middleton is most likely hanging out with her family. And she has quite the family. Middleton is the youngest of six, and she has five kids herself, along with one grandson, Grayson, who will be two in November.
“There’s a lot of us,” Middleton said. “It is fun having a big family. Every Sunday, we all get together for Sunday dinner. It’s like a birthday party every week.”
When asked about her life highlights, Middleton said becoming a mom and becoming a nurse were her greatest accomplishments.
“I’ve made it as far as I have and I’ve done what I’ve done by the grace of God,” Middleton said.
Q: If you could meet anyone, living or dead, who would it be?
A: Elvis. My mom is a crazy Elvis fan, so I grew up on him. My favorite song of his is “Can’t Help Falling in Love” or his version of “Unchained Melody.” The Righteous Brothers’ version of “Unchained Melody” is also one of my favorites.
Q: List three traits to describe yourself.
A: Honest, loyal, and hard-working.
Q: If you could learn to do anything, what would it be?
A: I would love to do cake decorating. I love to bake, but my decorating skills aren’t the best.