601 264 6000
NEWSROOM

RECENT NEWS FROM HATTIESBURG CLINIC

Telehealth video visits offered

Telehealth Video Visits

Video Visit from Your Computer or Smartphone

                                            

Did you know Hattiesburg Clinic offers telehealth video visits as an alternative option to traditional office visits? As more information is released about coronavirus, officials are encouraging social distancing. Video visits are a great solution, and the process is easy!  Contact your provider’s office to see if a video visit is right for you!

 

WHAT IS A TELEHEALTH VIDEO VISIT?

Telehealth, also known as telemedicine, is the use of video and voice technology to deliver health care services at a distance. With Hattiesburg Clinic’s telehealth live video service, you have the ability to schedule time with a provider through a two-way video conference while never leaving your office or home. All you need is a device with a camera, such as a smart phone, tablet, or computer. You must also have an active Iris account and contact your provider’s office to schedule the video visit. If you don’t have an Iris account, please contact your provider’s office and they will assist you in setting one up.

 

HOW TO USE TELEHEALTH

Once your provider has scheduled your Telehealth video visit, the video visit will occur through the Iris application. Please follow these steps:

Preferred Method – from a mobile device:

(You must download the MyChart® app in order to utilize Telehealth from your mobile device. The mobile app can be downloaded from the Apple or Android Store)

  • Step 1 – Log in to your MyChart® app 15 minutes prior to your scheduled video visit.
  • Step 2 – Select “Appointments.”
  • Step 3 – Select your video visit appointment.
  • Step 4 – Complete eCheck-in, which includes verifying demographics, insurance, medications and allergies, as well as electronically signing a telemedicine consent.

 

From a computer:

  • Step 1 – Log in to Iris through the website 15 minutes prior to your scheduled video visit.
  • Step 2 – From the main page, select “Visits,” “Appointment and Visits,” then choose “eCheck-in” for your upcoming video visit.
  • Step 3 – Complete eCheck-in, which includes verifying demographics, insurance, medications and allergies, as well as electronically signing a telemedicine consent.

 

Once these steps are done, you will be ready to start your video visit. Please wait for the provider to join your visit. If you have issues while waiting for your scheduled time or during the visit, simply call your provider’s office or (601) 579-5432.

 

Don’t have an Iris account and want to sign up?  Visit www.hattiesburgclinic.com/iris to set up an account today!

Garner Leverette

Author

view all posts