Candecia Jones Presented with Cheers from Your Peers
The WOW! committee would like to recognize Candecia “Candi” Jones, a receptionist/cashier at Hattiesburg Clinic Gastroenterology, with Cheers from Your Peers. Jones was nominated by her manager, Samantha Andrus, for her kindness, her consideration of a patient’s needs and for her remarkable customer service skills.
In a recent WOW! nomination, Andrus shared the following:
“This patient, who is an international marketing and customer service consultant, told Dr. Owens that she had called and spoken to Candi about scheduling an appointment, but his schedule was full and booked out much further than she wanted. The next day, Candi called her back because Dr. Owens had an opening. The patient said she felt like Candi really heard her concerns about being soon earlier and took them seriously. Dr. Owens said the patient was so impressed with Candi’s kindness and customer service. This is indeed high praise from someone who specializes in teaching others how to deliver high-quality customer service. Way to go, Candi!”Samantha Andrus, manager, Hattiesburg Clinic Gastroenterology
Candi, Hattiesburg Clinic appreciates you and your consideration for our patients and their needs. Thank you for going above and beyond for your coworkers, Hattiesburg Clinic, and, most importantly, for our patients.
ABOUT CHEERS FROM YOUR PEERS
Each month, the WOW! committee, made up of Hattiesburg Clinic employees, reviews all employee nominations that our employees and patients submit. From that list, the committee decides on an individual or department to share an extra special “thank you” – called the Cheers from Your Peers Award. Recipients receive one PRIDE point for this honor, along with recognition and a special treat.